Наші вакансії.
Будемо раді бачити вас частиною нашої команди!

Обов’язки:

• Прийом вхідних та вихідних дзвінків;
• Обробка замовлень (консультування, надання інформації клієнтам);
• Обробка звернень в клієнтському чаті компанії;
• Обробка вхідної та вихідної пошти

Вимоги:

• Досвід роботи в контакт-центрах від 1 року;
• Вільне володіння українською та російською мовами (усно та письмово);
• Відмінна дикція та грамотне мовлення;
• Комунікабельність та відповідальність;
• Пунктуальність та уважність;
• Бажання навчатись та розвиватись.

Ми пропонуємо:

• Роботу в стабільній компанії з можливостями професійного розвитку;
• Соціальний пакет, 100% оплата відпусток (20 робочих днів) і лікарняних;
• Робочий графік (пн.-пт. з 09:00 до 18:00; *субота в черговому режимі (1-2 рази на місяць/подвійна оплата);
• Оплачувані семінари та конференції;
• Премії, бонуси;
• Дружній теплий колектив;
• Сучасний і комфортний офіс, зелена зона для відпочинку, паркінг, волейбольний майданчик, настільний теніс.

Responsibilities

• Negotiate and handle correspondence with Ukrainian and foreign companies;
• Manage import and export operations;
• Cooperate with existing and search for new suppliers
• Monitor financial balance with suppliers
• Manage logistics
• Manage inventory, requests, and orders
• Translate documents (agreements, invoices, )
• Search and cooperate with the carriers;
• Cooperate with other departments and partners

Required skills

• Advanced level of spoken and written English;
• Higher education (preferably International Relations, Applied Linguistics, Economics);
• Willing to learn and develop;
• Excellent communication skills, flexibility;
• Active lifestyle, high efficiency.

As a plus

• Knowledge of the Polish language will be an advantage.

We offer

• Annual paid vacation — 20 working days (100% compensation);
• Paid sick leave (100% compensation);
• Days-off for personal reasons — 15 working days (without compensation);
• Experienced colleagues who are ready to share knowledge;
• Friendly atmosphere;
• Financial support in case of a wedding, childbirth
• Opportunity to participate in various internal/external events (educational programs, seminars, training);
• Language classes;
• Free secure car and bike parking place.

We are looking for an Economist (Department of International Payments) to join our team. If you are a proactive, results-oriented, positive person, we are waiting for you.

Requirements:

• Proven experience with noncash transactions;
• Analytical and problem-solving skills, as well as attention to detail, is a must;
• Strong planning, organizational and decision-making skills.
• Intermediate level of English
• Experienced user of 1C;
• Experienced user of MS Word, Excel, Outlook;

Responsibilities:

• Work with online payment systems;
• Deal with ad hoc requests on problematic/complicated transactions;
• Settle payments with customers and counterparties;
• Make posting to the general ledger in 1C.

We offer:

• Annual paid vacation — 20 working days (100% compensation);
• Paid sick leave (100% compensation);
• Days-off for personal reasons — 15 working days (without compensation);
• Experienced colleagues who are ready to share knowledge;
• Friendly atmosphere;
• Financial support in case of a wedding, childbirth
• Opportunity to participate in various internal/external events (educational programs, seminars, training);
• Language classes;
• Free secure car and bike parking place.

Requirements:

• Work experience in client technical support
• Higher education degree (degree in engineering preferred)
• Service center manager experience
• Knowledge of basics of radio engineering, soldering equipment
• Advanced computer skills
• Analytical mindset
• Intermediate English (B1)
• Effective self-organization skills, disciplined approach, resilience
• Excellent communication skills, ability to communicate with clients
• Knowledge of 1C at the user level (basic)
• Knowledge of Spanish will be a plus

Main Responsibilities:

• Provide technical support to customers
• Process orders
• Provide technical support to company employees
• Handling returns

We offer:

• Great comfortable office, green zone for rest or sports
• Free secure car parking place
• 20 days of paid vacation, paid sick leave
• Working hours: MON-THU: 9-18:00, FRI: 14-22:00 (working Saturdays and National holidays – in alternate mode)
• Bonuses and other perks (table tennis, volleyball, street workout)
• Training and conferences
• Corporate English courses

Responsibilities:

• Projects and people management;
• Gather and elicit requirements, prioritize tasks in backlog with customers/product owners;
• Confirmation of worked and described requirements with clients;
• Translate business requirements to technical software requirements, epics, user stories;
• Requirements modeling using different Requirement Modeling Frameworks;
• Planning required business analysis activities for product/project;
• Making a presentations on implemented solution to the customer;
• Continuously improving own knowledge, skills and performance;
• Having a proactive position in order to bring maximum possible value to the team, product/project and the entire company.

Requirements:

• Experience in managing teams and projects;
• Experience as a business analyst in IT;
• Deep theoretical and practical knowledge in business analysis;
• Understanding of basic programing principles;
• Understanding of good UI/UX practices;
• Practical knowledge of different software development methodologies and frameworks (SCRUM etc);
• Methodicalness and logical thinking. Delving into details;
• Skills of system and conceptual thinking, creative problem solving;
• Good communication skills and experience in claim management;
• Upper-Intermediate or higher level of English.

We offer:

• Annual paid vacation – 20 working days (100% compensation);
• Paid sick leave (100% compensation);
• Days-off for personal reasons – 14 working days (without compensation);
• Experienced colleagues who are ready to share knowledge;
• Friendly atmosphere;
• Financial support in case of wedding, childbirth;
• Opportunity to participate in various internal/external events (educational programs, seminars, trainings);
• Language classes;
• Secure car and bike parking place.